Medical Front Desk & Patient Experience Specialist

Rush University Medical Center; Los Angeles (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Mentorship and orientation programs

Generous PTO

Medical, vision, and dental plans

401(k) company match

Job summary

Rush University Medical Center in Los Angeles is seeking a Patient Service Specialist to greet patients, register them, and coordinate the front-desk workflow for outpatient physical therapy centers.

You will schedule appointments, communicate with insurance providers and internal teams, and help with co-pays and verifications. This full-time role requires weekday hours and a compassionate approach to patient care.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Healthcare experience preferred.
• Strong communication and multitasking skills.

Responsibilities

• Greet and register patients and provide visit information.
• Schedule patient appointments in person and by phone.
• Coordinate with attorneys, insurers, translation services, and leaders.
• Collect co-pays and assist with insurance authorizations and verifications.

Skills

Greet patients

Schedule appointments

Insurance verification

Communication with teams

Education

High School Diploma or GED

Job description

Rush University Medical Center in Los Angeles is seeking a Patient Service Specialist to greet patients, register them, and coordinate the front-desk workflow for outpatient physical therapy centers.

You will schedule appointments, communicate with insurance providers and internal teams, and help with co-pays and verifications. This full-time role requires weekday hours and a compassionate approach to patient care.