Patient Experience & Front Desk Coordinator

Silversmith Capital Partners; Wayne (PA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Short and long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health in Wayne, PA is seeking a Practice Coordinator to manage daily front office activities, ensuring high-quality service for in-person and telehealth patients and clinicians. This full-time role offers starting wages at $21 per hour plus quarterly bonus potential, a comprehensive benefits package, and opportunities to support a busy mental health practice.

You will coordinate patient intake, scheduling, billing inquiries, and clinician scheduling while maintaining HIPAA compliance

Qualifications

• Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
• Strong communication skills, both written and verbal.
• Proficient in using Computer Software Applications (Microsoft Office & EMRs).

Responsibilities

• Manage front desk daily activities and coordinate patient check-in/out.
• Support both in-person and telehealth patients and clinicians.
• Coordinate with clinicians regarding patient questions and appointment schedules.
• Maintain a welcoming, organized office environment and HIPAA compliance.

Skills

Multitasking

Communication

MS Office & EMRs

Education

High School or equivalent

Associates/Bachelor's degree preferred

Job description

LifeStance Health in Wayne, PA is seeking a Practice Coordinator to manage daily front office activities, ensuring high-quality service for in-person and telehealth patients and clinicians. This full-time role offers starting wages at $21 per hour plus quarterly bonus potential, a comprehensive benefits package, and opportunities to support a busy mental health practice.

You will coordinate patient intake, scheduling, billing inquiries, and clinician scheduling while maintaining HIPAA compliance