Patient Services Front Desk Coordinator

Lifestance-Health; King of Prussia (PA); On-site; USD 44,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Disability insurance

Life insurance

401(k) with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health in King of Prussia, PA is seeking a Practice Coordinator to manage front office daily activities, ensuring quality service for in-person and remote patients and clinicians.

Responsibilities include scheduling prep, billing support, insurance verification, telehealth access, and maintaining a welcoming environment. The role emphasizes HIPAA-compliant handling of confidential information and strong communication.

Qualifications

• High School diploma or equivalent required.
• Associates or bachelor’s degree preferred.
• 1+ years in healthcare operations or customer service preferred.

Responsibilities

• Manage front office daily activities and ensure quality patient service.
• Coordinate scheduling, billing questions, and telehealth access.
• Greet patients and check in/out; handle payments and insurance verification.
• Support clinicians with administrative tasks and maintain schedules.
• Triage urgent requests and escalate as needed.

Skills

Multitasking

Communication skills

Teamwork

Independent work

HIPAA compliance

Education

High School or equivalent

Associate/Bachelor's degree preferred

Tools

Microsoft Office

EMR systems

Job description

LifeStance Health in King of Prussia, PA is seeking a Practice Coordinator to manage front office daily activities, ensuring quality service for in-person and remote patients and clinicians.

Responsibilities include scheduling prep, billing support, insurance verification, telehealth access, and maintaining a welcoming environment. The role emphasizes HIPAA-compliant handling of confidential information and strong communication.