Patient Experience Front Desk Coordinator

MarinHealth; Santa Rosa (CA); On-site; USD 31,000 - 43,000; Full time

Job summary

MarinHealth in Santa Rosa seeks a Front Office Coordinator to ensure an exceptional patient experience. You will be the first contact, greeting patients, triaging calls, and coordinating appointments in a fast-paced clinic.

This position requires a high school diploma or GED, basic computer skills, and experience with electronic medical records (EPIC preferred). Bilingual Spanish is desired, with a 40-hour work week on day shifts across multiple locations.

Qualifications

• High school diploma or GED required.
• Business school or related training including computer courses preferred.
• Experience with EPIC EMR system preferred.
• Proficiency in Microsoft Office.

Responsibilities

• Answer telephones, triage calls, take messages, and provide information.
• Schedule appointments and admissions; prepare charts.
• Scan and file documents in Electronic Health Record.
• Greet and register patients; verify information.
• Maintain files and update office systems.

Skills

English proficiency

Medical office procedures

Computer skills

Communication skills

Interpersonal skills

Microsoft Office

Spanish bilingual

Education

High school diploma/GED

Business school training

Tools

EPIC EMR

Microsoft Office

Job description

MarinHealth in Santa Rosa seeks a Front Office Coordinator to ensure an exceptional patient experience. You will be the first contact, greeting patients, triaging calls, and coordinating appointments in a fast-paced clinic.

This position requires a high school diploma or GED, basic computer skills, and experience with electronic medical records (EPIC preferred). Bilingual Spanish is desired, with a 40-hour work week on day shifts across multiple locations.