Patient Experience Front Desk Coordinator

MarinHealth; Novato (CA); On-site; USD 30,000 - 43,000; Full time

Job summary

MarinHealth is seeking a Front Office Coordinator to deliver exceptional patient experiences at the front desk. The role requires a dependable team player with strong interpersonal skills and a professional attitude to handle busy clinical settings.

Responsibilities include answering phones, scheduling, chart prep, EHR entry, and maintaining confidentiality in a high-volume environment. Bilingual Spanish is desired, and experience with EPIC is a plus.

Qualifications

• High school diploma or GED required.
• Business school or related training (computer courses) preferred.
• 1 year of progressive responsibility and related work experience.
• Experience with electronic medical records; EPIC a plus.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answers telephones, triages calls, takes messages, and provides information.
• Schedules appointments and admissions as required.
• Prepares patient charts and scans documents into EHR.
• Maintains reception area and coordinates patient movement.
• Verifies information and updates patient records.

Skills

Customer service

Interpersonal skills

English proficiency

Time management

Education

High school diploma or GED

Tools

EPIC software

Microsoft Office

Job description

MarinHealth is seeking a Front Office Coordinator to deliver exceptional patient experiences at the front desk. The role requires a dependable team player with strong interpersonal skills and a professional attitude to handle busy clinical settings.

Responsibilities include answering phones, scheduling, chart prep, EHR entry, and maintaining confidentiality in a high-volume environment. Bilingual Spanish is desired, and experience with EPIC is a plus.