Patient Experience Front Desk Coordinator

Marin General Hospital; San Rafael, Northern (CA, KY); Hybrid; USD 32,000 - 44,000; Full time

Job summary

MarinHealth is seeking a Front Office Coordinator to deliver an excellent patient experience in a fast-paced clinical setting. You will greet patients, register them, verify information, schedule appointments, and support staff with a calm, professional demeanor.

Strong organizational and communication skills, basic computer proficiency, and the ability to work across locations are essential. Prior front desk or EPIC experience is preferred.

Qualifications

• High school diploma or GED required.
• Experience in medical office/settings is preferred.
• Bi-lingual in Spanish desired.

Responsibilities

• Answers telephones, triages calls, takes messages, and provides information.
• Provides support services to patients and medical staff.
• Schedules appointments and admissions as required.
• Prepares patient charts and other office documents.
• Scans and sorts documents into Electronic Health Record.
• Attends staff meetings.
• Maintains files.
• Oversees reception area and coordinates patient movement.
• Maintains patient confidentiality.

Skills

English proficiency

Customer service

Medical office basics

Education

High school diploma

Tools

EPIC software

Microsoft Office

Job description

MarinHealth is seeking a Front Office Coordinator to deliver an excellent patient experience in a fast-paced clinical setting. You will greet patients, register them, verify information, schedule appointments, and support staff with a calm, professional demeanor.

Strong organizational and communication skills, basic computer proficiency, and the ability to work across locations are essential. Prior front desk or EPIC experience is preferred.