Front Office Coordinator - Patient Experience

MarinHealth; San Rafael (CA); On-site; USD 32,000 - 44,000; Full time

Job summary

MarinHealth is seeking a Front Office Coordinator to enhance the patient experience in a fast-paced clinic setting. The role emphasizes front desk operations, patient check-in, and documentation accuracy.

You will work with a professional team to ensure timely scheduling and confidential handling of records. Qualified candidates have a high school diploma or GED, basic business training, and EPIC/Microsoft Office skills.

Qualifications

• High school diploma or GED is required; business training preferred.
• One year of progressive responsibility in a related role.
• Bi-lingual in Spanish desired; EPIC experience a plus.

Responsibilities

• Answers telephones, triages calls, takes messages, and provides information.
• Schedules appointments and admissions as required.
• Prepares patient charts and office documents.
• Scans documents into Electronic Health Record.
• Maintains patient confidentiality and adheres to CARES standards.
• Oversees reception area and assists in coordinating patient movement.

Skills

Phone support

Customer service

Medical office procedures

EPIC software

Microsoft Office

Bilingual Spanish

Education

High school diploma or GED

Business school training

Tools

EPIC software

Microsoft Office

Job description

MarinHealth is seeking a Front Office Coordinator to enhance the patient experience in a fast-paced clinic setting. The role emphasizes front desk operations, patient check-in, and documentation accuracy.

You will work with a professional team to ensure timely scheduling and confidential handling of records. Qualified candidates have a high school diploma or GED, basic business training, and EPIC/Microsoft Office skills.