Patient Experience Coordinator — Medical Office Front Desk

LifeStance Health Inc.; San Antonio (TX); Hybride; USD 29 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Résumé du poste

LifeStance Health Inc. is seeking a Medical Office Receptionist to manage front office daily activities at the San Antonio location. You will provide exceptional patient service and support to clinicians, handling check-ins, scheduling, and payments.

The role requires strong communication, HIPAA awareness, and proficiency with Microsoft Office and EMRs. A positive, team-oriented attitude and the ability to multitask are essential for success in a fast-paced environment.

Qualifications

• High School or equivalent required; associates/bachelor's degree preferred.
• 1+ years of experience in healthcare operations, customer service, or similar role preferred.

Responsabilités

• Greet and check in/out patients courteously.
• Manage front desk responsibilities including scheduling and payments.
• Assist patients with telehealth access and Patient Portal issues.
• Verify insurance eligibility and collect co-payments.
• Coordinate with clinicians and support staff.
• Maintain a clean, organized front office and ensure smooth operation.

Connaissances

Multitasking

Communication

HIPAA

Team player

Independent worker

Formation

High School or equivalent

Associates/Bachelor preferred

Outils

Microsoft Office

EMR systems

Description du poste

LifeStance Health Inc. is seeking a Medical Office Receptionist to manage front office daily activities at the San Antonio location. You will provide exceptional patient service and support to clinicians, handling check-ins, scheduling, and payments.

The role requires strong communication, HIPAA awareness, and proficiency with Microsoft Office and EMRs. A positive, team-oriented attitude and the ability to multitask are essential for success in a fast-paced environment.