Patient Experience Front Desk Coordinator

LifeStance Health Inc.; Salt Lake City (UT); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid parental leave

Paid time off (PTO)

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health Inc. is seeking a Medical Office Receptionist in Salt Lake City to manage front desk operations, greet patients, and handle scheduling, payments, and portal inquiries. The role supports clinicians and ensures smooth daily office functioning in a mental health care setting.

The position requires strong communication, multitasking, and HIPAA-compliant handling of confidential information. Prior healthcare experience and proficiency with EMRs and Microsoft Office are preferred.

Qualifications

• High school diploma or equivalent required; higher education preferred.
• Experience in healthcare operations, front desk, or similar role is valued.
• Proficiency with Microsoft Office and electronic medical records (EMRs).
• Strong communication, organization, and multitasking abilities.

Responsibilities

• Greet and check in/out patients at the front desk with courtesy.
• Handle scheduling, billing questions, and portal inquiries for patients.
• Assist clinicians with administrative tasks and documentation.
• Maintain front desk organization and office cleanliness.
• Support telehealth processes and patient portal access as needed.

Skills

Multitasking

Communication skills

Team player / independent work

Education

High School or equivalent

Associate's degree preferred

Bachelor's degree preferred

Tools

Microsoft Office

EMRs

Job description

LifeStance Health Inc. is seeking a Medical Office Receptionist in Salt Lake City to manage front desk operations, greet patients, and handle scheduling, payments, and portal inquiries. The role supports clinicians and ensures smooth daily office functioning in a mental health care setting.

The position requires strong communication, multitasking, and HIPAA-compliant handling of confidential information. Prior healthcare experience and proficiency with EMRs and Microsoft Office are preferred.