Patient Experience Front Desk Coordinator

ImageCare Centers; Red Bank, Northern (NJ, KY); Híbrido; USD 32 000 - 46 000; Tempo integral

Resumo da oferta

ImageCare Centers in Red Bank, New Jersey, is seeking a professional Receptionist to be the first point of contact for patients, visitors, and staff. You will manage front desk operations, greet guests, answer calls, schedule appointments, and handle records with discretion.

The role requires strong communication, organizational skills, and experience with EHR systems and scheduling software in a healthcare environment.

Qualificações

• High school diploma or equivalent.
• Experience in receptionist or customer service, preferably in healthcare.
• Proficiency with Microsoft Office and scheduling software.
• Excellent verbal and written communication; maintain patient confidentiality.
• Ability to handle sensitive information with discretion.

Responsabilidades

• Greet and welcome patients, visitors, and staff in a courteous and professional manner.
• Answer and direct incoming phone calls promptly and efficiently.
• Schedule and confirm patient appointments using EHR systems or scheduling software.
• Maintain and update patient records, ensuring confidentiality and compliance with healthcare regulations.
• Manage front desk administrative tasks such as filing, data entry, handling correspondence, and processing payments.
• Coordinate communication between patients, healthcare providers, and administrative staff to facilitate smooth operations.
• Assist with patient check-in and check-out processes, including verifying insurance information and collecting necessary documentation.
• Ensure the reception area is clean, organized, and stocked with necessary materials.

Conhecimentos

Communication

Organizational skills

EHR systems

Scheduling tools

Data entry

Formação académica

High school diploma or equivalent

Ferramentas

EHR systems

Scheduling software

Microsoft Office

Descrição da oferta de emprego

ImageCare Centers in Red Bank, New Jersey, is seeking a professional Receptionist to be the first point of contact for patients, visitors, and staff. You will manage front desk operations, greet guests, answer calls, schedule appointments, and handle records with discretion.

The role requires strong communication, organizational skills, and experience with EHR systems and scheduling software in a healthcare environment.