Patient-First Medical Front Desk Coordinator

Redefine Healthcare; Toms River (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Sick time

Health insurance

Life insurance

401(k) with Company match

Yearly bonus

Job summary

Redefine Healthcare in Toms River, NJ, is seeking a dedicated Medical Front Desk Representative to join our expanding team. The role provides a positive first impression to patients and visitors while handling administrative tasks in a busy multi-specialty practice.

You will manage check-ins, schedule appointments, verify insurance, collect co-pays, and maintain HIPAA confidentiality, using EHR systems and MS Office.

Qualifications

• 2+ years of continuous recent experience performing the described job responsibilities.
• Working knowledge of medical office procedures.
• Proficiency with MS Office, databases and EHR systems.
• Outstanding communication and customer service skills.

Responsibilities

• Receive and assist patients as needed.
• Check patients into EHR system.
• Enter patient demographics and insurance information into EHR system.
• Verify insurance eligibility.
• Collect appropriate co-pays.
• Answer incoming calls, assisting callers with the reason for the call, transferring calls, and taking messages as necessary.
• Schedule patient appointments.
• Receive and distribute incoming faxes.
• Scan records patient charts in EHR system.
• Maintain a high level of customer service at all times.
• Ensure confidentiality of sensitive information following office HIPAA protocol.

Skills

Customer service

Communication

Tools

MS Office

EHR systems

Job description

Redefine Healthcare in Toms River, NJ, is seeking a dedicated Medical Front Desk Representative to join our expanding team. The role provides a positive first impression to patients and visitors while handling administrative tasks in a busy multi-specialty practice.

You will manage check-ins, schedule appointments, verify insurance, collect co-pays, and maintain HIPAA confidentiality, using EHR systems and MS Office.