Patient Experience Front Desk Coordinator

Prima Medical Foundation dba MarinHealth Medical Network; United States; On-site; USD 31,000 - 43,000; Full time

Job summary

The Front Office Coordinator at MarinHealth Medical Network serves as the first point of contact for patients, delivering excellent service with a professional and calm demeanor. The role emphasizes accurate scheduling, chart preparation, and timely communication with providers and patients.

Candidates should have solid administrative experience, strong interpersonal skills, and the ability to thrive in a high-demand office environment.

Qualifications

• High school diploma or GED required.
• Experience in medical office/customer service preferred.
• Proficiency with EPIC electronic health records is a plus.

Responsibilities

• Answers telephones, triages calls, takes messages, and provides information.
• Schedules appointments and admissions; maintains patient records.
• Ensures copays are balanced and receipts reconciled.

Skills

Customer service

Communication

Attention to detail

Teamwork

Multitasking

Education

High school diploma or GED

Tools

EPIC software

Microsoft Office

Job description

The Front Office Coordinator at MarinHealth Medical Network serves as the first point of contact for patients, delivering excellent service with a professional and calm demeanor. The role emphasizes accurate scheduling, chart preparation, and timely communication with providers and patients.

Candidates should have solid administrative experience, strong interpersonal skills, and the ability to thrive in a high-demand office environment.