Behavioral Health Front Desk & Scheduling Specialist

High Country Behavioral Health; Afton (WY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Insurance: Medical, Dent

Generous PTO Package

Paid Holidays

Wyoming Retirement Plan

Job summary

High Country Behavioral Health is seeking an Office Assistant to provide essential front-office and clinical support in a full-time, Monday–Friday role. You will greet clients, manage scheduling, assist with billing, and help coordinate referrals while maintaining accurate records and HIPAA compliance.

The position reports to the Administrative Director and emphasizes meticulous record-keeping, public communication, and process management to ensure timely access to behavioral health services in

Qualifications

• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office and standard office equipment.
• Ability to maintain confidentiality and deliver quality customer service.
• Experience in fast-paced healthcare or administrative settings helpful.

Responsibilities

• Greet clients and manage intake and ongoing visits.
• Schedule and optimize daily client flow for staff efficiency.
• Relay information between patients and clinical staff.
• Assist with checkout, collect co-pays, and schedule follow-ups.
• Coordinate referrals with external agencies.
• Support insurance pre-approvals and ensure accurate records.

Skills

Public communication

Record-keeping

Multitasking

Microsoft Office

Customer service

Education

High School Diploma or Equivalent

Job description

High Country Behavioral Health is seeking an Office Assistant to provide essential front-office and clinical support in a full-time, Monday–Friday role. You will greet clients, manage scheduling, assist with billing, and help coordinate referrals while maintaining accurate records and HIPAA compliance.

The position reports to the Administrative Director and emphasizes meticulous record-keeping, public communication, and process management to ensure timely access to behavioral health services in