Patient Experience & Front Desk Coordinator

UNIFI Healthcare; Knoxville (TN); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Unifi Healthcare is seeking a Patient Service Specialist to coordinate the patient flow between check-in, treatment, and check-out. This role serves as the primary non-clinical contact for CTR administrative offices and supports day-to-day clinical operations to assist therapists.

The candidate should have a high school diploma, 1+ years of medical front office experience, proficiency in Word/Excel, and CPR certification. A valid driver's license is required.

Qualifications

• High school graduate or equivalent.
• 1+ years of previous medical front office experience or equivalent.
• Proficient in Word and Excel.
• Previous experience with medical software preferred.
• Proficient time management and organizational skills.
• Team player with a focus on excellent customer service.
• Valid Driver's license.
• CPR Certification.

Responsabilités

• Greet patients and provide outstanding customer service.
• Verify current personal and financial information as needed.
• Maintain patient charts and electronic medical records.
• Faxing, filing, and performing any other duties as assigned.
• Cleaning equipment.
• Assist Respiratory Therapists, Physical Therapists, and Physical Therapy Assistants as needed.
• Training and mentoring other CTR Patient Service Specialists.

Connaissances

Customer service

Front desk/office

Time management

Team player

Driver's license

CPR Certification

Microsoft Word

Microsoft Excel

Medical software

Formation

High school diploma or equivalent

Outils

Medical software

Description du poste

Unifi Healthcare is seeking a Patient Service Specialist to coordinate the patient flow between check-in, treatment, and check-out. This role serves as the primary non-clinical contact for CTR administrative offices and supports day-to-day clinical operations to assist therapists.

The candidate should have a high school diploma, 1+ years of medical front office experience, proficiency in Word/Excel, and CPR certification. A valid driver's license is required.