Patient Experience Front Desk Coordinator

OMS360; Katy (TX); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Elite Oral Facial Surgery in Katy, TX is seeking a Front Desk Coordinator to warmly greet patients, check them in, and guide them through their appointments. You will manage phones, verify insurance, collect and update patient data, and coordinate with team members to ensure smooth front-office operations at our Katy offices.

This role requires clear communication, professionalism, and a collaborative attitude.

Qualifications

• Experience in a medical or dental practice is preferred.
• Excellent communication, professionalism and customer service.
• Highly collaborative and team-oriented.
• Ability to process information quickly and accurately.
• Willingness to learn new skills and be dependable.
• Knowledge of computer software applications.

Responsibilities

• Greet and check in patients in a friendly, professional manner.
• Answer phones and direct call traffic as required.
• Verify patient insurance and collect required information.
• Document information in patient records system.
• Prepare appropriate information prior to patient appointments.
• Maintain privacy and confidentiality of patient data.
• Travel to other offices as necessary.

Skills

Medical office experience

Communication skills

Team collaboration

Data accuracy

Privacy & discretion

Computer skills

Tools

Practice management software

Job description

Elite Oral Facial Surgery in Katy, TX is seeking a Front Desk Coordinator to warmly greet patients, check them in, and guide them through their appointments. You will manage phones, verify insurance, collect and update patient data, and coordinate with team members to ensure smooth front-office operations at our Katy offices.

This role requires clear communication, professionalism, and a collaborative attitude.