Pediatric Front Desk & Treatment Coordinator

Vitana Pediatric & Orthodontic Partners; Katy (TX); On-site; USD 25,000 - 29,000; Full time

Job summary

Vitana Pediatric & Orthodontic Partners in Katy, TX, is seeking a friendly Pediatric Front Desk Coordinator to be the first point of contact for families. You will manage the front office, schedule appointments, handle check-in/out, verify insurance, process payments, and support the clinical team to keep daily operations smooth.

The role requires strong communication, multitasking, and attention to detail in a fast-paced pediatric environment.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• High attention to detail and organization.
• Friendly, outgoing, and patient-focused personality.

Responsibilities

• Greet patients and families with a warm, friendly, and professional demeanor.
• Check patients in and out efficiently while maintaining accuracy.
• Schedule appointments and manage the daily schedule to optimize patient flow.
• Answer phones, respond to inquiries, and assist with patient needs.
• Verify insurance eligibility and update patient information.
• Collect payments, co-pays, and balances.
• Maintain accurate patient records and documentation.
• Coordinate with clinical team to ensure smooth transitions between front and back office.
• Manage appointment confirmations and follow-ups.
• Support overall office organization and cleanliness of the front area.

Skills

Customer service

Communication

Multitasking

Attention to detail

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Vitana Pediatric & Orthodontic Partners in Katy, TX, is seeking a friendly Pediatric Front Desk Coordinator to be the first point of contact for families. You will manage the front office, schedule appointments, handle check-in/out, verify insurance, process payments, and support the clinical team to keep daily operations smooth.

The role requires strong communication, multitasking, and attention to detail in a fast-paced pediatric environment.