Frront Desk Coordinator

OMS360; Katy (TX); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Elite Oral Facial Surgery in Katy, TX is seeking a Front Desk Coordinator to warmly greet patients, check them in, and guide them through their appointments. You will manage phones, verify insurance, collect and update patient data, and coordinate with team members to ensure smooth front-office operations at our Katy offices.

This role requires clear communication, professionalism, and a collaborative attitude.

Qualifications

• Experience in a medical or dental practice is preferred.
• Excellent communication, professionalism and customer service.
• Highly collaborative and team-oriented.
• Ability to process information quickly and accurately.
• Willingness to learn new skills and be dependable.
• Knowledge of computer software applications.

Responsibilities

• Greet and check in patients in a friendly, professional manner.
• Answer phones and direct call traffic as required.
• Verify patient insurance and collect required information.
• Document information in patient records system.
• Prepare appropriate information prior to patient appointments.
• Maintain privacy and confidentiality of patient data.
• Travel to other offices as necessary.

Skills

Medical office experience

Communication skills

Team collaboration

Data accuracy

Privacy & discretion

Computer skills

Tools

Practice management software

Job description

Elite Oral Facial Surgery - Front Desk Coordinator

Purpose

Responsible for greeting patients, checking them in and processing through their appointment.

Office Address: 24437 Katy Freeway, Suite 500, Katy, TX 77494, United States

Position Requirements

• Greet and receive patients in a friendly and professional manner
• Must be able to communicate effectively with patients and team members.
• Ensure patient data is accurate and current by reviewing it with the patient
• Document information in patient records system
• Prepare appropriate information prior to patient appointments
• Use discretion with all private information in a medical setting
• Verify patient insurance
• Communicate with other departments as required regarding patient accounts/concerns/questions
• Answer phones and direct call traffic as required
• Travel to other offices as necessary

Qualifications

• Experience working in a medical or dental practice is preferred
• Excellent communication skills, professionalism and customer service ability.
• Highly collaborative
• Ability to process information quickly and accurately
• Willingness to learn new skills.
• Mature and dependable.
• Knowledge of computer software applications.

OMS360 is an Equal Opportunity Employer (EEO).

OUR CORE VALUES

• Teamwork: We are one community; partners with a shared vision of success. We are more powerful together than alone.
• Integrity: We communicate honestly, transparently, and authentic.
• Growth-Minded: We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment.
• Excellence: We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day.
• Respect: We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.