Patient Experience Coordinator — Impactful Front Desk Role

Aspen Dental Group; Katy (TX); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Training program

Job summary

Aspen Dental Group in Katy, TX is seeking a Patient Experience Coordinator to support front-desk operations and patient relations. You will play a key role in scheduling, verifying insurance, collecting payments, and maintaining accurate records to ensure a smooth patient experience.

The role involves a four-week training program, strong teamwork, and opportunities for growth within a well-established dental support organization. A competitive benefit package accompanies the position.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, policies, procedures, and regulations.
• Schedule and confirm patient appointments, organize charts, verify insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Customer service

Scheduling

Insurance verification

Payment collection

Deposit balancing

Time management

Organization

Communication

Education

High school diploma or equivalent

Job description

Aspen Dental Group in Katy, TX is seeking a Patient Experience Coordinator to support front-desk operations and patient relations. You will play a key role in scheduling, verifying insurance, collecting payments, and maintaining accurate records to ensure a smooth patient experience.

The role involves a four-week training program, strong teamwork, and opportunities for growth within a well-established dental support organization. A competitive benefit package accompanies the position.