Patient Experience Front Desk Coordinator

MarinHealth; Greenbrae Boardwalk (CA); On-site; USD 31,000 - 43,000; Full time

Job summary

MarinHealth Medical Network, part of Prima Medical Foundation, is seeking a Front Office Coordinator to deliver a warm, efficient patient experience in a busy clinic. The role focuses on front desk operations, coordinated with clinicians and staff, and requires a calm, friendly demeanor and strong organizational skills.

Responsibilities include answering calls, scheduling, updating records in EPIC, handling referrals, and ensuring accurate patient information.

Qualifications

• High school diploma or GED required.
• Business school or related training preferred.
• Experience with EPIC is a plus.
• Bi-lingual in Spanish desired.

Responsibilities

• Answers telephones, triages calls, takes messages, and provides information.
• Schedules appointments and admissions as required.
• Prepares patient charts and scans documents into EHR.
• Greets and registers patients, verifies information, and updates records.
• Maintains files and assists in office equipment and supplies.

Skills

Customer service

Communication

Interpersonal skills

Bilingual Spanish

Education

High school diploma or GED

Business school or related training

Tools

EPIC software

Microsoft Office

Job description

MarinHealth Medical Network, part of Prima Medical Foundation, is seeking a Front Office Coordinator to deliver a warm, efficient patient experience in a busy clinic. The role focuses on front desk operations, coordinated with clinicians and staff, and requires a calm, friendly demeanor and strong organizational skills.

Responsibilities include answering calls, scheduling, updating records in EPIC, handling referrals, and ensuring accurate patient information.