Patient Experience Front Desk Coordinator

MarinHealth; Novato (CA); On-site; USD 64,471,680 - 90,260,352; Full time

Job summary

MarinHealth is seeking a Front Office Coordinator to deliver excellent patient experiences at our busy front desk. You will manage communications, schedule appointments, and support both patients and staff with a professional, calm demeanor.

Expect a standard 8-hour day shift, 40 hours per week, in a high‑demand environment. Strong organizational skills and bilingual abilities are pluses, with a focus on confidentiality and CARES standards.

Qualifications

• High school diploma or GED required.
• Completion of business school or related training preferred.
• One year of progressive responsibility and directly related work experience.

Responsibilities

• Answers telephones, triages calls, takes messages, and provides information.
• Schedules appointments and admissions as required.
• Prepares patient charts and other office documents. Scans and sorts documents into Electronic Health Record.

Skills

English proficiency

Medical office procedures

Grammar and punctuation

Basic arithmetic

Computer literacy

Team collaboration

Education

High school diploma or GED

Business school or related training

Tools

EPIC software

Microsoft Office

Job description

MarinHealth is seeking a Front Office Coordinator to deliver excellent patient experiences at our busy front desk. You will manage communications, schedule appointments, and support both patients and staff with a professional, calm demeanor.

Expect a standard 8-hour day shift, 40 hours per week, in a high‑demand environment. Strong organizational skills and bilingual abilities are pluses, with a focus on confidentiality and CARES standards.