Patient Experience Front Desk Coordinator

Prima Medical Foundation dba MarinHealth Medical Network; Columbus (OH); On-site; USD 31,000 - 43,000; Full time

Job summary

MarinHealth is seeking a dependable Front Office Coordinator to join our busy office and deliver an excellent patient experience. This role is primarily a front desk position requiring a lively, enthusiastic, and professional approach to support patients and medical staff.

You will handle telephones, scheduling, chart preparation, document scanning, and maintaining patient confidentiality while supporting operations across multiple locations as needed.

Qualifications

• High school diploma or GED required; completion of business school or related training preferred.
• One year of progressive responsibility and directly related work experience.
• Experience with EPIC software is a plus.
• Proficiency in Microsoft Office.

Responsibilities

• Answers telephones, triages calls, takes messages, and provides information.
• Schedules appointments and admissions as required.
• Prepares patient charts and other office documents.
• Maintains patient confidentiality.
• Oversees reception area, coordinates patient movement, and reports problems.

Skills

English proficiency

Medical office procedures

MS Office

Communication skills

Education

High school diploma or GED

Business school or related training (computer courses) preferred

Tools

EPIC software

Microsoft Office

Job description

MarinHealth is seeking a dependable Front Office Coordinator to join our busy office and deliver an excellent patient experience. This role is primarily a front desk position requiring a lively, enthusiastic, and professional approach to support patients and medical staff.

You will handle telephones, scheduling, chart preparation, document scanning, and maintaining patient confidentiality while supporting operations across multiple locations as needed.