Patient Experience Front Desk Coordinator

Penn Medicine; Doylestown (Bucks County); On-site; USD 32,000 - 42,000; Full time

Job summary

Penn Medicine is seeking an organized Front Office Clerk to greet, schedule and check in patients, providing essential clerical support to keep our outpatient operations running smoothly. The role emphasizes accurate data entry, insurance verification, collecting co-pays, and directing patients to the appropriate departments, ensuring a positive patient experience.

Strong communication and multi-tasking are important, as you will coordinate with clinicians and staff across the practice while

Qualifications

• High School Diploma or GED required.
• Medical office experience preferred.

Responsibilities

• Greet, schedule and check in patients.
• Provide clerical support to ensure smooth office operations.
• Schedule patients according to appointment criteria and ensure proper paperwork.
• Verify insurance is active and collect co-pays.
• Enter patient demographics into ECW and process referrals when applicable.

Education

High School Diploma or GED

Job description

Penn Medicine is seeking an organized Front Office Clerk to greet, schedule and check in patients, providing essential clerical support to keep our outpatient operations running smoothly. The role emphasizes accurate data entry, insurance verification, collecting co-pays, and directing patients to the appropriate departments, ensuring a positive patient experience.

Strong communication and multi-tasking are important, as you will coordinate with clinicians and staff across the practice while