Patient Experience Front Desk Coordinator

Lifestance-Health; Bedford (NH); On-site; USD 63,370,000 - 71,635,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Short and long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health in Bedford, NH is seeking a Practice Coordinator to manage front office daily activities, ensuring excellent patient service for in-person and remote patients and clinicians.

The role involves scheduling, billing support, telehealth assistance, and coordination with clinicians, with a starting wage of $22/hour and potential quarterly bonuses. A full-time position located at 8 Commerce Drive, Bedford, NH.

Qualifications

• High School or equivalent required; associates/bachelor’s degree preferred.
• Experience in healthcare operations or customer service preferred.
• Ability to multitask and work independently in a team.

Responsibilities

• Manage front office daily activities and patient flow for the practice location.
• Greet and check in/out patients, answer calls, and assist with scheduling and billing questions.
• Assist patients with telehealth access and portal issues; triage urgent requests as needed.

Skills

Multitasking

Teamwork

Communication

EMR software

HIPAA compliance

Education

High School or equivalent

Associate's degree

Bachelor's degree

Tools

Microsoft Office

EMR systems

Job description

LifeStance Health in Bedford, NH is seeking a Practice Coordinator to manage front office daily activities, ensuring excellent patient service for in-person and remote patients and clinicians.

The role involves scheduling, billing support, telehealth assistance, and coordination with clinicians, with a starting wage of $22/hour and potential quarterly bonuses. A full-time position located at 8 Commerce Drive, Bedford, NH.