Front Desk & Patient Support Coordinator

LifeStance Health; Concord (NH); On-site; USD 60,614,000 - 66,125,000; Full time

Benefits offered by this job

Medical

Dental

Vision

AD&D

Short and long-term disability

Life Insurance

401k retirement savings with employer

Parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Practice Coordinator in Concord, NH to manage front office tasks, greet patients, and support clinicians. You will ensure smooth patient flow, process payments, verify insurance, and assist with telehealth access.

The role emphasizes exceptional customer service and accurate documentation in a fast-paced environment. Starting at $22.00/hour with quarterly bonus potential, this full-time position offers benefits and a collaborative culture focused on delivering

Qualifications

• High School diploma or equivalent required; associate or bachelor’s degree preferred.
• 1+ years of experience in healthcare operations, customer service, or similar roles.
• Strong communication and multitasking abilities with attention to detail.
• Proficiency with Microsoft Office and EMR systems; HIPAA compliance knowledge.

Responsibilities

• Manage front office daily activities and ensure quality customer service for in-person and remote patients and clinicians.
• Greet, check in/out patients, and support telehealth access and portal issues.
• Coordinate with clinicians and staff to maintain schedules and documentation.
• Handle payments, insurance verification, and patient inquiries with professionalism.

Skills

Multitasking

Communication skills

Teamwork

Independent work

HIPAA compliance

Education

High School or equivalent

Associates/Bachelor's preferred

Tools

Microsoft Office

EMR systems

Job description

LifeStance Health is seeking a Practice Coordinator in Concord, NH to manage front office tasks, greet patients, and support clinicians. You will ensure smooth patient flow, process payments, verify insurance, and assist with telehealth access.

The role emphasizes exceptional customer service and accurate documentation in a fast-paced environment. Starting at $22.00/hour with quarterly bonus potential, this full-time position offers benefits and a collaborative culture focused on delivering