Medical Front Desk & Patient Care Coordinator

LifeStance Health; Bedford (NH); On-site; USD 61,992,000 - 82,656,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Short/Long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health seeks a Practice Coordinator in Bedford, NH to manage front office daily activities, ensuring exceptional patient service for in-person and telehealth visits. You will support clinicians, handle scheduling, admissions, and billing questions while maintaining a professional, organized practice environment.

The role emphasizes teamwork, HIPAA compliance, and strong communication. A HS diploma is required with healthcare exposure preferred; full-time hours and a comprehensive

Qualifications

• High School or equivalent required; associates/bachelor’s degree preferred.
• 1+ years of experience in healthcare operations, customer service, or similar role.

Responsibilities

• Create a positive work environment and support clinician and staff engagement.
• Greet and check patients in/out; manage front desk and scheduling.
• Assist patients with billing questions and portal issues; ensure smooth queues.
• Support clinicians with administrative duties and maintain a secure, organized work area.

Skills

Multitask

Teamwork

Communication

MS Office/EMRs

HIPAA

Education

High School Diploma

Associates/Bachelor’s degree (preferred)

Tools

Microsoft Office

EMRs

Job description

LifeStance Health seeks a Practice Coordinator in Bedford, NH to manage front office daily activities, ensuring exceptional patient service for in-person and telehealth visits. You will support clinicians, handle scheduling, admissions, and billing questions while maintaining a professional, organized practice environment.

The role emphasizes teamwork, HIPAA compliance, and strong communication. A HS diploma is required with healthcare exposure preferred; full-time hours and a comprehensive