Patient Experience Front Desk Coordinator

BEHAVIORAL HEALTH PRACTICE SERVICES LLC.

Bedford (NH)

On-site

USD 25,000 - 36,000

Full time

7 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D insurance

Short and long-term disability

Life insurance

401k with employer match

Parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

The Practice Coordinator at LifeStance Health manages the front office daily activities for the Bedford, NH location, ensuring top-tier customer service for in-person and remote patients and clinicians.

Compensation starts at $22.00/hour with quarterly bonus potential. Location: 8 Commerce Drive Suite 305 Bedford, NH 03110. LifeStance Health supports a collaborative culture with comprehensive benefits.

Qualifications

High School or equivalent required; associates/bachelor's degree preferred.
1+ years of experience in healthcare operations or customer service.
Ability to multitask and work independently with strong communication skills.

Responsibilities

Manage front desk daily activities for the practice location and ensure quality customer service for in-person and remote patients and clinicians.
Assist patients with scheduling, billing questions, and portal access; triage inquiries as needed.
Coordinate with clinicians and staff to maintain appointment accuracy and office flow; handle payments and insurance verification.