Front Desk Specialist - Mental Health Clinic

LifeStance Health Inc.; Bedford (NH); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k with employer match

Paid parental leave

Paid time off

Job summary

LifeStance Health Inc. in Bedford, NH is hiring a Medical Office Receptionist (Practice Coordinator) for full-time in-office work. You will manage front desk operations, greet patients, handle scheduling, and support clinicians with administrative tasks to ensure smooth daily operations.

The role requires strong communication skills, multitasking ability, and experience with EMR systems. Benefits include comprehensive healthcare, 401(k) with employer match, paid time off, and parental leave.

Qualifications

• High School or equivalent required.
• 1+ years of healthcare operations, customer service, or similar role preferred.

Responsibilities

• Greet and check in/out patients courteously.
• Manage front desk phone queues and scheduling.
• Assist with telehealth access and patient portal issues.
• Verify insurance eligibility and collect co-pays.
• Support clinicians with administrative tasks.
• Maintain a clean, organized office environment.

Skills

Multitasking

Strong communication

Microsoft Office

EMR systems

HIPAA compliance

Education

High School or equivalent

Associate or Bachelor’s degree (preferred)

Tools

EMR software

Microsoft Office

Job description

LifeStance Health Inc. in Bedford, NH is hiring a Medical Office Receptionist (Practice Coordinator) for full-time in-office work. You will manage front desk operations, greet patients, handle scheduling, and support clinicians with administrative tasks to ensure smooth daily operations.

The role requires strong communication skills, multitasking ability, and experience with EMR systems. Benefits include comprehensive healthcare, 401(k) with employer match, paid time off, and parental leave.