Patient Experience Coordinator (Medical Front Desk)

ConvenientMD LLC; Agawam (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401k match

Tuition assistance

Job summary

ConvenientMD LLC in Massachusetts is seeking a Medical Receptionist to be the first face patients see in our clinics. You will greet, register, collect payments, and ensure timely visits while coordinating with the care team.

The role requires a High School Diploma or GED, strong communication, organization, and comfort with multiple software systems. You will support insurance inquiries, scheduling, and front desk duties per our policies.

Qualifications

• Must have a high school diploma or GED.
• Welcoming, professional communication with patients and staff.
• Ability to multitask in a fast-paced front-desk environment.

Responsibilities

• Greet patients and visitors and register them into the system.
• Handle insurance and billing inquiries and collect payments.
• Coordinate with clinical team to ensure smooth patient flow and scheduling.
• Answer and direct phone calls, keep the reception area tidy and organized.

Skills

Patient interaction

Communication

Detail oriented

Tech-savvy

Team player

Education

High School Diploma or GED

Tools

Microsoft Office

Electronic Medical Records

Job description

ConvenientMD LLC in Massachusetts is seeking a Medical Receptionist to be the first face patients see in our clinics. You will greet, register, collect payments, and ensure timely visits while coordinating with the care team.

The role requires a High School Diploma or GED, strong communication, organization, and comfort with multiple software systems. You will support insurance inquiries, scheduling, and front desk duties per our policies.