Medical Front Desk & Patient Experience Coordinator

ConvenientMD LLC; Portsmouth (NH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401k with match

Educational Alliance with Purdue Univ.

Employee discounts on services

Job summary

ConvenientMD LLC in Portsmouth is seeking a Medical Receptionist to create a welcoming front desk experience, manage check-in/check-out, and ensure accurate patient records in our primary care clinics.

You will handle phone calls, schedule appointments, assist with EMR usage, and coordinate with Medical Assistants and care teams. A high school diploma is required; strong communication and organizational skills and HIPAA confidentiality are essential.

Qualifications

• High School Diploma or GED required.
• Proactive and confident communicator with professional directness.
• Detail-oriented with strong organizational skills.
• Compassionate, patient-focused team player.
• Technically savvy with Microsoft Office.

Responsibilities

• Lead check-in and check-out processes and educate patients.
• Manage EMR scheduling, documentation, and task routing.
• Oversee front desk, lobby, and supplies.
• Support chart preparation and medical records organization.
• Provide primary phone support and appointment coordination.

Skills

Customer service

Communication

Microsoft Office

HIPAA compliance

Team collaboration

Education

High School Diploma or GED

Tools

EMR software familiarity

Microsoft Office Suite

Job description

ConvenientMD LLC in Portsmouth is seeking a Medical Receptionist to create a welcoming front desk experience, manage check-in/check-out, and ensure accurate patient records in our primary care clinics.

You will handle phone calls, schedule appointments, assist with EMR usage, and coordinate with Medical Assistants and care teams. A high school diploma is required; strong communication and organizational skills and HIPAA confidentiality are essential.