Patient Experience Front Desk Concierge

SCA Health; Clinton Charter Township (MI); On-site; USD 22,000 - 34,000; Full time

Job summary

SCA Health is seeking a front desk medical clerical candidate to support patient flow at our Michigan facility. The role requires greeting patients, answering calls, registering patients, and verifying demographics and insurance information to ensure accurate billing and scheduling.

Ideal candidates will have a high school diploma, basic medical terminology knowledge, and at least two years of clerical experience in a medical setting.

Qualifications

• High school diploma or equivalent.
• Bilingual preferred.
• Two years previous medical clerical experience.
• Basic knowledge of Medical Terminology.
• Basic computer skills and familiarity with medical software.
• Strong communication skills.

Responsibilities

• Greet and communicate with patients and visitors within the facility
• Answer incoming calls to the facility
• Register patients and verify identity, demographics, financial and insurance information
• Communicates with other business office and clinical departments
• Open mail and distribute
• Accept and record patient cost share payments
• Prepare and reconcile daily deposits
• Maintain clean and tidy lobby area
• Verify vendor and visitor sign in
• Patient chart preparation

Skills

Communication skills

Bilingual preferred

Medical clerical experience

Medical terminology

Education

High school diploma or equivalent

Job description

SCA Health is seeking a front desk medical clerical candidate to support patient flow at our Michigan facility. The role requires greeting patients, answering calls, registering patients, and verifying demographics and insurance information to ensure accurate billing and scheduling.

Ideal candidates will have a high school diploma, basic medical terminology knowledge, and at least two years of clerical experience in a medical setting.