Patient Experience Front Desk Coordinator

Denton Surgery Center, LLC; McKinney, Northern (TX, KY); Hybrid; USD 22,000 - 34,000; Full time

Job summary

SCA Health in the United States is seeking a friendly front desk receptionist to greet patients and visitors, answer calls, and register patients while verifying identity, demographics and insurance information.

You will coordinate with clinical and administrative teams, open mail, record payments, reconcile deposits, and maintain a clean lobby. A high school diploma is required; bilingual ability is a plus and basic medical terminology helps.

Qualifications

• High school diploma or equivalent required.
• Two years medical clerical experience preferred.
• Basic knowledge of medical terminology.
• Strong communication and customer service skills.
• Bilingual preferred.

Responsibilities

• Greet patients and visitors within the facility.
• Answer incoming calls to the facility.
• Register patients and verify identity, demographics, financial and insurance information.
• Communicates with other business office and clinical departments.
• Open mail and distribute.
• Accept and record patient cost share payments.
• Prepare and reconcile daily deposits.
• Maintain clean and tidy lobby area.
• Verify vendor and visitor sign in.
• Patient chart preparation.

Skills

Bilingual preferred

Strong communication skills

Basic computer skills

Familiarity with medical software

Basic knowledge of Medical Terminology

Two years medical clerical experience

Education

High school diploma or equivalent

Tools

Medical software

Job description

SCA Health in the United States is seeking a friendly front desk receptionist to greet patients and visitors, answer calls, and register patients while verifying identity, demographics and insurance information.

You will coordinate with clinical and administrative teams, open mail, record payments, reconcile deposits, and maintain a clean lobby. A high school diploma is required; bilingual ability is a plus and basic medical terminology helps.