Patient Concierge & Front Desk Coordinator

Sca-Health-; Poulsbo (WA); On-site; USD 26,000 - 34,000; Full time

Job summary

SCA Health, a part of Optum, seeks a front desk/medical receptionist to greet patients, answer calls, and register patients at its facilities. You will verify demographics, financial and insurance information, and liaise with business and clinical teams to ensure smooth patient flow.

The role requires a high school diploma, basic computer skills, and strong communication. Bilingual preferred; healthcare software familiarity is a plus. Competitive hourly pay and benefits offered.

Qualifications

• High school diploma or equivalent is required.
• Two years of previous medical clerical experience is preferred.
• Basic knowledge of medical terminology is expected.
• Basic computer skills and familiarity with medical software are required.
• Strong communication skills are essential.

Responsibilities

• Greet and communicate with patients and visitors within the facility
• Answer incoming calls to the facility
• Register patients and verify identity, demographics, financial and insurance information
• Communicate with other business office and clinical departments
• Open mail and distribute
• Accept and record patient cost share payments
• Prepare and reconcile daily deposits
• Maintain clean and tidy lobby area
• Verify vendor and visitor sign-in
• Patient chart preparation

Skills

Strong communication skills

Bilingual preferred

Basic computer skills

Familiarity with medical software

Basic knowledge of Medical Terminology

Education

High school diploma or equivalent

Job description

SCA Health, a part of Optum, seeks a front desk/medical receptionist to greet patients, answer calls, and register patients at its facilities. You will verify demographics, financial and insurance information, and liaise with business and clinical teams to ensure smooth patient flow.

The role requires a high school diploma, basic computer skills, and strong communication. Bilingual preferred; healthcare software familiarity is a plus. Competitive hourly pay and benefits offered.