Patient Services Front Desk Specialist

Sca-Health-; Clinton Charter Township (MI); On-site; USD 22,000 - 34,000; Full time

Job summary

SCA Health in Clinton Charter Township, MI seeks a friendly Medical Clerk to greet patients, answer calls, verify demographics, and support front-desk operations in a busy ambulatory setting. You’ll manage registrations, collect payments, and help keep the lobby organized.

The role requires good communication, basic computer skills, familiarity with medical terminology, and preferred bilingual abilities to assist a diverse patient base.

Qualifications

• High school diploma or equivalent required.
• Two years of medical clerical experience preferred.
• Basic knowledge of medical terminology helpful.
• Basic computer skills and familiarity with medical software required.

Responsibilities

• Greet and communicate with patients and visitors within the facility
• Answer incoming calls to the facility
• Register patients and verify identity, demographics, financial and insurance information
• Communicates with other business office and clinical departments
• Open mail and distribute
• Accept and record patient cost share payments
• Prepare and reconcile daily deposits
• Maintain clean and tidy lobby area
• Verify vendor and visitor sign in
• Patient chart preparation

Skills

Bilingual preferred

Strong communication skills

Basic computer skills

Familiarity with medical software

Education

High school diploma or equivalent

Two years medical clerical experience

Tools

Medical software

Job description

SCA Health in Clinton Charter Township, MI seeks a friendly Medical Clerk to greet patients, answer calls, verify demographics, and support front-desk operations in a busy ambulatory setting. You’ll manage registrations, collect payments, and help keep the lobby organized.

The role requires good communication, basic computer skills, familiarity with medical terminology, and preferred bilingual abilities to assist a diverse patient base.