Patient Concierge & Front Desk Specialist

Sca-Health-; McKinney (TX); On-site; USD 22,000 - 34,000; Full time

Job summary

SCA Health is seeking a front desk or medical office clerk to greet patients, handle calls, register patients, verify demographics and insurance information, and support office operations. The role emphasizes accuracy, communication, and patient service in a fast-paced clinical environment.

Ideal candidates have a high school diploma, bilingual ability, and experience with medical software. The position offers daily responsibilities across administrative tasks and patient cost processing in a

Qualifications

• High school diploma or equivalent required.
• Bilingual preferred.
• Two years of previous medical clerical experience.
• Basic knowledge of Medical Terminology.

Responsibilities

• Greet and communicate with patients and visitors within the facility.
• Answer incoming calls to the facility.
• Register patients and verify identity, demographics, financial and insurance information.
• Communicates with other business office and clinical departments.
• Open mail and distribute.
• Accept and record patient cost share payments.
• Prepare and reconcile daily deposits.
• Maintain clean and tidy lobby area.
• Verify vendor and visitor sign in.
• Patient chart preparation.

Skills

Strong communication skills

Bilingual

Basic computer skills

Medical terminology

Education

High school diploma or equivalent

Tools

Medical software

Job description

SCA Health is seeking a front desk or medical office clerk to greet patients, handle calls, register patients, verify demographics and insurance information, and support office operations. The role emphasizes accuracy, communication, and patient service in a fast-paced clinical environment.

Ideal candidates have a high school diploma, bilingual ability, and experience with medical software. The position offers daily responsibilities across administrative tasks and patient cost processing in a