Patient Experience & Dining Services Lead

Compass Group USA; Town of Little River (WI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Retirement Plan

Health & Wellness

Discount Marketplace

Pet Insurance

Critical Illness Insurance

Accident Insurance

Legal Services

FSAs

Commuter Benefits

Employee Assistance

Job summary

Morrison Healthcare, part of Compass Group, is hiring for a full-time Patient Services Lead to coordinate patient meal service at the Little River site. The role involves supervising dining associates, ensuring proper staffing, and delivering compassionate service to patients with attention to dietary needs.

Location: Morrison Healthcare facilities. Schedule includes three 12-hour shifts and one 6-hour shift weekly, with rotating weekends.

Qualifications

• Ability to communicate and read documents such as safety rules, procedure manuals, and operation and maintenance instructions.
• Aptitude for effectively operating hospital’s admission, discharge and transfer (ADT) system, and other computer-based systems, which manage patient care records.
• The associate must occasionally lift and/or move up to 100 pounds, as well as maneuver and push food delivery carts.

Responsibilities

• Oversees systems and processes to ensure that the strategic and operational objectives of the Patient Dining Program service are accomplished.
• Supervise Patient Dining Associates and ensure they provide services that include helping patients make menu selections, assemble, and deliver/pick-up their meal trays.
• Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.

Skills

Communication skills

ADT system operation

Lifting 100 lbs

Job description

Morrison Healthcare, part of Compass Group, is hiring for a full-time Patient Services Lead to coordinate patient meal service at the Little River site. The role involves supervising dining associates, ensuring proper staffing, and delivering compassionate service to patients with attention to dietary needs.

Location: Morrison Healthcare facilities. Schedule includes three 12-hour shifts and one 6-hour shift weekly, with rotating weekends.