Patient Experience Coordinator – Orthopaedics (Weekend Shifts)

Connecticut Orthopaedics; Orange (CT); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

401(k)

Life insurance

PTO and holidays

Training opportunities

Employee Assistance Program (EAP)

Uniform allowance

Free Parking

Mileage reimbursement

Job summary

Connecticut Orthopaedics in Orange, CT is seeking a Medical Receptionist to join our front desk team. You will greet patients, check in, verify insurance, collect co-pays, and handle paperwork in a busy orthopedic practice.

This role requires strong communication, customer service, multi-tasking, and proficiency with Microsoft Office and EMR systems. Two years of front desk experience in a medical setting is preferred; weekend Saturday 8:45am-4:00pm and Sunday 8:45am-1:00pm.

Qualifications

• High School Diploma or GED required.
• Associate of Arts degree, Medical Administrative certificate or higher preferred.
• Minimum of two years of front desk experience with a medical practice, including electronic medical record-keeping and insurance authorizations.

Responsibilities

• Greet patients and visitors, check in patients, verify insurance.
• Enter patient demographics and insurance information into the Electronic Medical Record.
• Determine fees and process appropriate co-pays, properly record information.
• Maintain appropriate levels of cash and balance cash drawer according to procedure.

Skills

Excellent communication

Customer orientation

Multi-tasking

Organizational skills

MS Office

Insurance pre-approvals

Workman's Comp knowledge

Education

High School Diploma or GED

Associate/Medical Administrative certificate

Tools

EMR software

Microsoft Office

Job description

Connecticut Orthopaedics in Orange, CT is seeking a Medical Receptionist to join our front desk team. You will greet patients, check in, verify insurance, collect co-pays, and handle paperwork in a busy orthopedic practice.

This role requires strong communication, customer service, multi-tasking, and proficiency with Microsoft Office and EMR systems. Two years of front desk experience in a medical setting is preferred; weekend Saturday 8:45am-4:00pm and Sunday 8:45am-1:00pm.