Medical Receptionist

Connecticut Orthopaedics; Wallingford (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) contributions

Company-paid life insurance

Generous PTO and paid holidays

Training and development opportunities

Uniform allowance

Free Parking

Mileage reimbursement

Job summary

Connecticut Orthopaedics is seeking a Medical Receptionist to join our front desk team. You will greet patients, verify insurance, and manage check-in/out processes in a busy orthopaedic practice.

The role requires strong communication, customer service, and computer skills, with experience in medical EMR systems and insurance authorizations preferred. Monday–Friday, with coverage at Wallingford and other locations as needed.

Qualifications

• High School Diploma or GED required; additional credentials preferred.
• Two years of front desk experience at a medical practice with EMR and insurance authorizations.

Responsibilities

• Greet patients and visitors, check in patients, verify insurance.
• Enter patient demographics and insurance information into the EMR.
• Determine fees and process co-pays, and record information.
• Maintain cash drawer and balance according to procedure.

Skills

Communication

Customer orientation

Multi-tasking

Organizational skills

Microsoft Office

Insurance pre-approvals

Workman's compensation knowledge

Education

High School Diploma or GED

Associate degree or Medical Administrative certificate

Tools

EMR (Electronic Medical Records)

Job description

For the second year in a row, Connecticut Orthopaedics has been named the #1 Orthopaedic Physician Practice in Connecticut by Castle Connolly!

JOB SUMMARY

CT Orthopaedics is seeking a Medical Receptionist. In this role, you will work at the front desk of our medical office and assist our patients and other visitors. Your primary job duties will include greeting and checking in patients, answering questions, collecting patient co-pays, and processing paperwork.

LOCATION & SCHEDULE

• Wallingford, CT. Will cover other locations as needed.
• Monday through Friday, 9am-7pm

Skills And Abilities

• Excellent communication and interpersonal skills
• Strong customer orientation
• Demonstrative initiative and ability to multi-task
• Strong organizational skills and systems aptitude
• Solid computer skills including proficiency with Microsoft Office
• Knowledge on pre-approvals with insurance companies
• Knowledge of Workman's Compensation and Motor Vehicle Accidents is a plus

Roles And Responsibilities

• Greet patients and visitors, check in patients, verify insurance
• Enter patient demographics and insurance information into the Electronic Medical Record
• Determine fees and process appropriate co-pays, properly record information
• Maintain appropriate levels of cash and balance cash drawer according to procedure

Education And Experience

• High School Diploma or GED required
• Associate of Arts degree, Medical Administrative certificate or higher preferred
• Minimum of two years of front desk experience with a medical practice, including electronic medical record-keeping and insurance authorizations

What We Offer

• Competitive salary, 401(k) contributions, and company-paid life insurance.
• Generous PTO and paid holidays to promote work-life balance.
• Access to training and development opportunities and Employee Assistance Program (EAP)
• Uniform allowance
• Free Parking
• Mileage reimbursement