Patient Experience Coordinator – Orthodontics

Orthodontic Experts

Madison (WI)

On-site

USD 23,000 - 25,000

Full time

5 hours ago

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Benefits offered by this job

Paid Training

Travel Pay

Clinical Bonuses

Paid Time Off

Health Insurance

Job summary

Orthodontic Experts in Madison, WI is offering a full-time position for a New Patient Coordinator. You will greet new patients, welcome them to the practice, and collect records to help set up treatment plans for new patients.

This role requires strong teamwork and the ability to travel to multiple clinic locations as needed. The position involves taking x-rays and photos, assisting with scanners for retainers, sterilizing equipment, supporting the Treatment Coordinator, and contributing to

Qualifications

High School Diploma or GED is required.
New Patient Coordinators should have the ability to work independently, and in a team setting.
Minimum 6 months Chairside experience.

Responsibilities

Greet new patients and welcome them to the practice.
Take records (pictures and x-rays) to set a treatment plan for new patients.
Take clear x-rays and photos, accurate scans for retainers.
Assist in sterilizing equipment and maintain a clean work environment.
Work with the Treatment Coordinator for patient case acceptance and warm hand-off.
Assist in meeting monthly and annual clinic goals.
Explain payment options and insurance coverage related to orthodontics.
Travel to sister clinics when needed and perform administrative tasks as required.
Participate in marketing events and other assigned tasks.