New Patient Coordinator (Madison)

Orthodontic Experts Ltd; Madison (WI); Hybrid; USD 15,000 - 25,000; Full time

Benefits offered by this job

Paid Training

Travel Pay

Clinical Bonuses

Paid Time Off

Health Insurance

Life Insurance

401(k) Matching

Tuition Assistance

Free Orthodontic Treatments

Job summary

Orthodontic Experts in Madison, WI is seeking a friendly New Patient Coordinator to greet new patients, welcome them to the practice, and help set up treatment plans after the office introduction.

You will take records (pictures and X-rays), take x-rays and photos, assist with sterilization, maintain a clean workspace, and coordinate with the Treatment Coordinator to ensure patient case acceptance. Travel to other clinics is required.

Qualifications

• High School diploma or GED required.
• Ability to travel to sister locations.
• Chairside experience preferred (minimum 6 months).
• Ability to work independently and in a team.

Responsibilities

• Greet new patients and welcome them to the practice.
• Take records (pictures and x-rays) to set up treatment plans.
• Take clear x-rays and photos; obtain accurate scans for retainers.
• Assist in sterilizing equipment and maintain a clean workspace.
• Coordinate with the Treatment Coordinator to secure case acceptance.
• Support in meeting clinic goals and explain insurance coverage basics.
• Travel to other clinics and perform required duties.
• Participate in marketing events and other tasks as assigned.

Skills

Independent work

Teamwork

Computer skills

Travel to locations

Chairside experience

Education

High School Diploma/GED

Job description

Description

About us:

At Orthodontic Experts, we are passionate about delivering exceptional patient care and advancing the standard of orthodontic excellence. With over 30 locations across the greater Chicagoland area, Wisconsin, Indiana, and Indianapolis, and more on the way, we are a rapidly growing organization committed to transforming smiles and changing lives.

We also offer competitive pay!

Pay Range: $17.00-$18.00 per hour plus bonuses!

Job Description:

If you are looking to begin a career in ortho this is the springboard position for you! You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.

Duties include but are not limited to:

• Taking clear x-rays.
• Taking clear photos.
• Taking accurate scans for retainers.
• Assisting in sterilizing equipment.
• Maintaining clean working environment (not limited to picture & X-ray area).
• Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
• In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
• Participate in Marketing Events
• Other tasks as assigned.

Requirements

• High School Diploma/ GED
• New Patient Coordinators should have the ability to work independently, and in a team setting.
• Computer skills
• New Patient Coordinators should have the ability to travel & transport self to other practice locations.
• Minimum 6 months Chairside experience.

Working Hours/ Location:

• Monday – Wednesday 8:45am – 5:00pm
• Thursday & Friday 6:45am – 3:00pm
• 2 Saturdays per month
• 1710 Eagan Rd, Madison, WI 53704
• Travel availability to Beloit and Menomonee Falls

Benefits (for our full-time employees):

• Paid Training
• Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
• Clinical Bonuses
• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, and Life Insurance
• Accident Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Pet Insurance
• Tuition Assistance Program
• Identity Theft Protection
• MetLife MetLaw Legal Insurance
• Transit Reimbursement - Commuter Account
• Free and discounted Orthodontic Treatments