New Patient Experience Coordinator

Orthodontic Experts Management LLC; Hillside (IL); On-site; USD 42,154,560 - 57,859,200; Full time

Benefits offered by this job

Paid Training

Health Insurance

401(k) and matching

Travel Pay

Job summary

Orthodontic Experts Management LLC is seeking a New Patient Coordinator to greet new patients, collect records (photos and X-rays), and help set up treatment plans. You will work with the Treatment Coordinator to ensure smooth patient transitions and assist with insurance questions.

The role requires travel to other clinics, strong computer skills, and the ability to work independently and as part of a team. Full-time position in Hillside, IL with competitive benefits.

Qualifications

• High School diploma or GED required.
• Ability to travel to other practice locations.
• Proficient in computer skills and basic software use.

Responsibilities

• Greet new patients and welcome them to the practice.
• Take records (photos and x-rays) to support treatment planning.
• Take clear x-rays/photos and accurate scans for retainers.
• Assist in sterilizing equipment and maintain a clean workspace.
• Coordinate with Treatment Coordinator for warm hand-off and case acceptance.
• Support meeting/exceeding clinic goals and discuss payment options/insurance.

Skills

Customer service

Teamwork

Travel readiness

Education

High School Diploma/ GED

Tools

Computer skills

Job description

Orthodontic Experts Management LLC is seeking a New Patient Coordinator to greet new patients, collect records (photos and X-rays), and help set up treatment plans. You will work with the Treatment Coordinator to ensure smooth patient transitions and assist with insurance questions.

The role requires travel to other clinics, strong computer skills, and the ability to work independently and as part of a team. Full-time position in Hillside, IL with competitive benefits.