Patient Experience Coordinator - Mental Health

LifeStance Health; Draper (UT); Sur place; USD 23 000 - 33 000; Plein temps

Avantages offerts par ce poste

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Résumé du poste

LifeStance Health in Draper, UT is seeking a full-time Practice Coordinator to manage daily front office activities, ensuring excellent patient service for in-person and telehealth visits and supporting clinicians.

Responsibilities include patient check-in/out, scheduling, billing inquiries, and maintaining a welcoming office environment. Starting at $20.25/hour plus quarterly bonus potential; benefits include medical/dental/vision, 401k, paid leave, and more.

Qualifications

• Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
• Strong written and verbal communication skills.
• Proficient in using Computer Software Applications (Microsoft Office & EMRs).
• Comfortable handling sensitive information (HIPAA).

Responsabilités

• Create a positive work environment and support clinician/staff engagement.
• Prepare patient schedules, ensure paperwork is complete, and verify demographics.
• Perform general front office duties and maintain a clean, welcoming space.
• Greet patients and check them in/out with courtesy; assist via phone/email/portal.
• Process co-pays and address payment/billing questions; manage queues in phone system.

Connaissances

Multitasking

Communication

Teamwork

HIPAA compliance

Formation

High School diploma or equivalent

Associate's/Bachelor's degree preferred

Outils

Microsoft Office

EMR systems

Description du poste

LifeStance Health in Draper, UT is seeking a full-time Practice Coordinator to manage daily front office activities, ensuring excellent patient service for in-person and telehealth visits and supporting clinicians.

Responsibilities include patient check-in/out, scheduling, billing inquiries, and maintaining a welcoming office environment. Starting at $20.25/hour plus quarterly bonus potential; benefits include medical/dental/vision, 401k, paid leave, and more.