Patient Care Front Desk Coordinator

LifeStance Health Inc.; King of Prussia (PA); Hybride; USD 24 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

AD&D

Short and long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Résumé du poste

LifeStance Health Inc. seeks a Medical Office Receptionist to manage the King of Prussia front desk, support patients in person and remotely, and assist clinicians with administrative tasks. The role emphasizes exceptional service, accurate scheduling, and HIPAA compliance in a busy practice.

You will process registrations, insurance checks, and payments while coordinating with clinicians to ensure smooth patient flow and a positive experience for all patients and staff.

Qualifications

• High School diploma or equivalent required; associate's/bachelor's preferred.
• 1+ years in healthcare operations or customer service preferred.
• Ability to multitask and work both independently and with a team.
• Strong written and verbal communication skills.
• Proficient with Microsoft Office and EMR systems; HIPAA privacy knowledge.

Responsabilités

• Manage front office daily activities and greet patients.
• Process check-ins/outs and handle payment/billing questions.
• Verify insurance eligibility and collect co-pays at point of service.
• Coordinate with clinicians and staff; support telehealth and patient portal issues.
• Maintain office cleanliness and organize supplies and mail.

Connaissances

Multitasking

Communication skills

HIPAA knowledge

Microsoft Office

EMR systems

Formation

High School diploma or equivalent

Associate's or Bachelor's degree preferred

Outils

EMR software

Microsoft Office

Description du poste

LifeStance Health Inc. seeks a Medical Office Receptionist to manage the King of Prussia front desk, support patients in person and remotely, and assist clinicians with administrative tasks. The role emphasizes exceptional service, accurate scheduling, and HIPAA compliance in a busy practice.

You will process registrations, insurance checks, and payments while coordinating with clinicians to ensure smooth patient flow and a positive experience for all patients and staff.