Patient Experience Coordinator - Medical Office

1800 Riverbend Medical Group, Inc.; United States; In loco; USD 27.000 - 36.000; Tempo pieno

Descrizione del lavoro

Baystate Health in Massachusetts seeks a Patient Services Representative to support a multidisciplinary care team. You will handle reception, patient registration, insurance verification, and payments while upholding HIPAA and high-quality customer service.

You will work under supervision and independently as needed, ensuring accurate data entry and timely patient communications. Responsibilities include greeting patients, verifying demographics and referrals, scheduling appointments, processing

Competenze

• Experience or education equivalent to high school graduation.
• 18 months of preferred experience.

Mansioni

• Greet patients and manage patient experience.
• Verify demographics and referrals; insurance verification.
• Process payments and maintain cash drawer; prepare deposits.

Conoscenze

Medical terminology

Microsoft Office

Customer service

Medical records systems

Billing

English language skills

Formazione

High school diploma or equivalent

Descrizione del lavoro

Baystate Health in Massachusetts seeks a Patient Services Representative to support a multidisciplinary care team. You will handle reception, patient registration, insurance verification, and payments while upholding HIPAA and high-quality customer service.

You will work under supervision and independently as needed, ensuring accurate data entry and timely patient communications. Responsibilities include greeting patients, verifying demographics and referrals, scheduling appointments, processing