Patient Experience Coordinator, Medical Office

Hackensack Meridian Health; Plainfield (NJ); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health benefits

Dental coverage

Vision coverage

Paid leave

Tuition reimbursement

Retirement plan

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to handle front desk duties, patient check-in/out, scheduling, and registration in a ambulatory setting. You will ensure smooth patient flow and accurate data entry while supporting the team and maintaining confidentiality.

Minimum education is an Associates Degree with at least 1 year in a physician practice or hospital setting and EMR/EHR experience. A comprehensive benefits package is provided.

Qualifications

• Provides patient check-in/out and scheduling support.
• Ensures accurate patient demographics and insurance data.
• Maintains patient confidentiality and friendly service.
• Uses EMR to manage appointments and records.

Responsibilities

• Greet patients and verify demographics.
• Process check-in/check-out and collect copayments.
• Enter data into EMR and support scheduling.
• Escalate issues to Practice Manager when needed.

Skills

Patient service

Front desk

Communication

Multitasking

HIPAA knowledge

Education

Associates Degree

Tools

EMR/EHR

RightFax

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to handle front desk duties, patient check-in/out, scheduling, and registration in a ambulatory setting. You will ensure smooth patient flow and accurate data entry while supporting the team and maintaining confidentiality.

Minimum education is an Associates Degree with at least 1 year in a physician practice or hospital setting and EMR/EHR experience. A comprehensive benefits package is provided.