Patient Experience Coordinator - Medical Office

DENALI HEALTHCARE SPECIALISTS LLC; Anchorage (AK); Presencial; USD 36.000 - 52.000; Jornada completa

Descripción de la vacante

DENALI HEALTHCARE SPECIALISTS LLC is seeking a full-time Administrative Assistant in Anchorage, AK. You will greet patients, schedule visits, and handle medical records while coordinating with clinicians and insurers.

The role requires professionalism, strong communication, and basic medical terminology knowledge. The position involves managing patient intake, insurance data, and office logistics to support timely patient care and smooth clinic operations.

Formación

• Candidate should present a professional appearance and demeanor.
• Excellent written and verbal communication skills are required.
• Good computer skills and familiarity with basic office software.
• Strong organizational and time-management abilities are essential.
• Knowledge of basic medical terminology is preferred.
• Prior experience in a health care facility is preferred.

Responsabilidades

• Greet and direct patients, visitors and healthcare professionals; manage calls, faxes, mail, and correspondence.
• Schedule appointments for consultations, diagnostics, and follow-ups.
• Register patients and verify/update demographic and insurance data; collect medical information.
• Create and maintain patient charts; ensure accuracy and security of records.
• Verify insurance benefits and obtain required pre-authorizations; collect copayments.
• Direct patient flow through screening, testing, and treatment; obtain informed consent.
• Coordinate with referring physicians and other health care professionals to ensure continuity of care.
• Procure and manage office and medical supplies; maintain equipment and a safe environment.

Conocimientos

Professional appearance

Written & verbal communication

Computer skills

Organizational skills

Medical terminology

Healthcare experience

Educación

High school graduate

Descripción del empleo

DENALI HEALTHCARE SPECIALISTS LLC is seeking a full-time Administrative Assistant in Anchorage, AK. You will greet patients, schedule visits, and handle medical records while coordinating with clinicians and insurers.

The role requires professionalism, strong communication, and basic medical terminology knowledge. The position involves managing patient intake, insurance data, and office logistics to support timely patient care and smooth clinic operations.