Patient Experience Coordinator — Medical Front Desk

GI Alliance; Littleton (CO); On-site; USD 38,000 - 52,000; Full time

Job summary

GI Alliance is seeking a front desk / medical office receptionist to greet patients and callers, manage scheduling, and maintain accurate patient data. The role requires professionalism handling sensitive medical information in a fast-paced setting.

The candidate should be organized, customer-focused, and capable of working with a multi-line phone system while coordinating with providers and staff to meet patient needs.

Qualifications

• High school diploma or GED required.
• Associates or Bachelor's degree preferred.
• Experience in medical office scheduling and front desk duties preferred.

Responsibilities

• Greet callers and in-office patients warmly and provide courteous service.
• Serve as the first point of contact for patients at the practice.
• Use sound judgement with sensitive medical information and patient data.
• Answer calls within three-four rings.
• Schedule patients and update demographics and insurance information accurately.

Skills

Multitasking

Customer service

Scheduling

Phone etiquette

Teamwork

Organization

Interpersonal skills

Professional demeanor

Education

High school diploma or GED

Associate's degree

Bachelor's degree

Job description

GI Alliance is seeking a front desk / medical office receptionist to greet patients and callers, manage scheduling, and maintain accurate patient data. The role requires professionalism handling sensitive medical information in a fast-paced setting.

The candidate should be organized, customer-focused, and capable of working with a multi-line phone system while coordinating with providers and staff to meet patient needs.