Medical Front Desk Coordinator - Patient Intake & Scheduling

GI Alliance; Baton Rouge (LA); On-site; USD 19,000 - 25,000; Full time

Job summary

GI Alliance is seeking an experienced Front Desk Coordinator I to manage front-desk operations, patient check-in/check-out, scheduling, and billing tasks in a medical office setting.

The role requires two years of front-office or scheduling experience in healthcare, strong communication skills, and proficiency with EMR and standard office software. adherence to confidentiality and accuracy is essential.

Qualifications

• Education: High school diploma or GED.
• Experience: Minimum of two years in a medical office, front office or scheduling preferred.
• Entry level (1-4 years) with supervision.
• Excess of 4 years with basic requirements and supervision.
• Knowledge of clinic policies and procedures.
• Knowledge of computer programs and applications.
• Knowledge of basic arithmetic for calculations and reconciliations.
• Skill in operating office equipment.
• Skill in handling paperwork/filing.
• Skill in handling incoming calls and triaging.
• Skill in written and verbal communication.
• Ability to learn/use Microsoft Excel, e-mail, Internet, and PowerPoint.
• Ability to sort/file materials alphabetically or numerically.
• Ability to adapt to changing demands.
• Ability to organize and prioritize tasks.

Responsibilities

• Answer and screen high-volume calls and record messages.
• Schedule patient appointments and procedures.
• Check-in and check-out patients.
• Obtain accurate patient information and ensure forms are complete.
• Collect payments and reconcile charges daily.
• Verify account balances and refunds for accuracy.
• File records in patient charts in EMR.
• Prepare patient charts and scan documents into EMR.
• Transcribe letters and create forms as needed.
• Maintain confidential files and records.
• Keep front office organized; manage office supply inventory.
• Maintain patient confidentiality.
• Perform other duties as directed.

Skills

Verbal communication

Written communication

Organizational skills

Prioritization

Problem solving

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft PowerPoint

Email

Internet

Office equipment

Job description

GI Alliance is seeking an experienced Front Desk Coordinator I to manage front-desk operations, patient check-in/check-out, scheduling, and billing tasks in a medical office setting.

The role requires two years of front-office or scheduling experience in healthcare, strong communication skills, and proficiency with EMR and standard office software. adherence to confidentiality and accuracy is essential.