Patient Care Coordinator - Medical Front Desk

ConvenientMD LLC; Brockton (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401k match after one year

Paid time off and holidays

Educational partnerships and tuition"

Job summary

ConvenientMD LLC in Massachusetts invites you to join our clinics as a Medical Receptionist. You will greet patients, register new and returning visitors, collect payments, schedule, and coordinate with the clinical team to ensure smooth patient flow.

The role emphasizes strong communication, organization, and empathy. You’ll handle insurance inquiries, manage reservations (online and walk-in), and assist with basic administrative tasks while supporting an upbeat, patient-centered environment.

Qualifications

• High School Diploma or GED required.
• Proactive and confident communicator in writing and speech.
• Detail-oriented with excellent organizational skills.
• Compassionate and patient-focused with strong teamwork.
• Technically savvy and proficient with Microsoft Office Suite.
• Ability to maintain HIPAA privacy and confidentiality.
• Experience in customer service or medical receptionist desirable.

Responsibilities

• Greet patients and visitors professionally at the clinic entrance.
• Register patients, collect payments, and manage scheduling/reservations.
• Handle insurance and billing inquiries with clear information.
• Maintain neat reception and manage daily activity logs.
• Coordinate with clinical staff to ensure smooth patient flow.
• Navigate electronic records systems and protect patient privacy.

Skills

Communication

Organization

Empathy

Team player

HIPAA awareness

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

ConvenientMD LLC in Massachusetts invites you to join our clinics as a Medical Receptionist. You will greet patients, register new and returning visitors, collect payments, schedule, and coordinate with the clinical team to ensure smooth patient flow.

The role emphasizes strong communication, organization, and empathy. You’ll handle insurance inquiries, manage reservations (online and walk-in), and assist with basic administrative tasks while supporting an upbeat, patient-centered environment.