Patient Experience Coordinator

ConvenientMD LLC; West Lebanon (NH); On-site; USD 35,000 - 40,000; Full time

Job summary

ConvenientMD LLC is seeking a Medical Receptionist for our New England clinics. You will welcome patients, register new and returning patients, and manage payments while coordinating with the clinical team to ensure smooth patient flow.

The role requires strong communication, attention to detail, and the ability to navigate multiple software systems. A high school diploma or GED is required, with HIPAA awareness a must.

Qualifications

• Education: High School Diploma or GED required.
• Proactive and confident communicator (written and verbal).
• Detail-oriented with excellent organizational skills.
• Compassionate, authentic, and patient focused.
• Technically savvy: proficient with Microsoft Office Suite.
• Effective communicator and cross collaborator.
• Excellent team player and self-motivated.
• Strong analytical and problem-solving skills.
• Trustworthy: maintains confidentiality per HIPAA.

Responsibilities

• Greet patients and visitors as the first face they see in the clinic.
• Register patients, update records, collect payments and insurance inquiries.
• Assist with scheduling referrals and managing patient flow.
• Coordinate front desk tasks and keep reception area organized.
• Navigate multiple software systems to follow clinic protocols.

Job description

ConvenientMD LLC is seeking a Medical Receptionist for our New England clinics. You will welcome patients, register new and returning patients, and manage payments while coordinating with the clinical team to ensure smooth patient flow.

The role requires strong communication, attention to detail, and the ability to navigate multiple software systems. A high school diploma or GED is required, with HIPAA awareness a must.