Patient Experience Coordinator - Healthcare Front Desk

Ivy Rehab; Bloomfield Hills (MI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401(k) with company match

Paid holidays and PTO accrual

Paid parental leave (after 26 weeks)

Online education platform access

Job summary

Ivy Rehab in Bloomfield Hills, MI is seeking a Patient Coordinator to be the welcoming first contact for patients and families. You will handle registration, scheduling, and front office tasks while supporting a smooth link between patients and clinicians.

This full-time role emphasizes accurate record-keeping, strong customer service, and teamwork in a fast-paced clinic. Experience in healthcare administration is preferred, with proficiency in MS Office.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficient in Microsoft Office (Excel/Word/Outlook).
• Strong time management and ability to multi-task in a busy clinic.

Responsibilities

• Greet patients and manage registrations and scheduling.
• Maintain accurate patient records and coordinate with clinical staff.
• Support front desk operations and provide excellent customer service.

Skills

Administrative experience

Microsoft Office

Tools

Excel

Word

Outlook

Job description

Ivy Rehab in Bloomfield Hills, MI is seeking a Patient Coordinator to be the welcoming first contact for patients and families. You will handle registration, scheduling, and front office tasks while supporting a smooth link between patients and clinicians.

This full-time role emphasizes accurate record-keeping, strong customer service, and teamwork in a fast-paced clinic. Experience in healthcare administration is preferred, with proficiency in MS Office.